Approach
We get it right the first time
We’re pretty sure that’s your goal, too. We draw on a raft of established services and processes to give structure to the problem-solving, decision-making, and implementation of your successful project.
Discovery & Strategy
We want to know your users, your market and your ambitions inside out to get to the big picture.
- Digital discovery
- User personas
- Technical review
- Analytics and data
- User journey mapping
- Content audit
- User research
- Competitive analysis
- Strategic plan
Digital products
The core processes that make your vision a reality.
- Wireframing
- UX/UI
- Visual design
- Pattern libraries
- Prototyping
- Content management
- API and third party integrations
Iteration & support
Helping you adapt and thrive in the long term.
- Agile development
- Hosting and monitoring
- Quality assurance
Designing for all
A core aspect of our work, and one that doesn’t fit nicely into our three core service areas, is digital accessibility.
The reason for that is simple: digital accessibility is a thread that starts at the very beginning of a project, runs through every stage and continues after completion. It’s at once a process and a goal. Every member of the team—from junior designers to directors—has completed the W3C Introduction to Web Accessibility, or is working towards it as part of their professional development.
If you’re a public body you have a requirement to meet accessibility regulations. But even if you’re not, our dedication to inclusive design means your product, app, website or service will be available to the widest possible audience. People with impaired vision, motor difficulties, cognitive impairments, or impaired hearing will be able to access your services unhindered by bad design. This makes business sense (at least 20% of the UK population has a long term illness, impairment or disability, with more having a temporary disability) but more importantly it enables people to live dignified, independent lives.
